Canada · Information technology & services startup
Canada · RouteThis
RouteThis is a Canadian SaaS company based in Kitchener, Ontario, that specializes in network connectivity support for Internet Service Providers (ISPs) and Smart Home brands.
Funding reportedLast round: Series A
Follow RouteThis and see its new rounds in your feed.Start following
About RouteThis
RouteThis is a Canadian SaaS company based in Kitchener, Ontario, that specializes in network connectivity support for Internet Service Providers (ISPs) and Smart Home brands.
Founded in 2012, RouteThis aims to enhance the WiFi customer experience by providing tools that empower service providers to deliver effective in-home installation, repair, and support. The company offers three main products: RouteThis Certify, which optimizes WiFi installations; RouteThis Resolve, a remote troubleshooting tool for support agents; and RouteThis Self-Help, which allows customers to diagnose and fix their own WiFi issues. These solutions are designed to improve operational efficiency, reduce the need for technician visits, and enhance customer satisfaction. RouteThis serves over 6 million homes annually across more than 30 countries, helping clients streamline their support processes and improve connectivity experiences.
What company datasets say RouteThis raised
Funding, as reported
Founders and team
From RouteThis's own website: 3 founders, 5 on the team.
- Mike GiannottaVice President, Product
- Robert LombardiVice President, Product
- Dave GarciaChief Revenue Officer
- Melissa MarcelissenChief Operating Officer
- Ramy ElorbanyDirector of Implementation and Professional Services
On a portfolio page
Investors who name them
Each firm lists RouteThis on its own website. That is the firm's claim, a weaker thing than a round we watched, but a named source.
The company, in detail
What they build
Known for
consumerscustomer engagementsupport agent platforminternet of thingsinformation technology & serviceswifi supportai-powered guidancecpe-agnostic platformai voice supportcustomer self-helptelecommunicationsreal-time diagnosticsnetwork analysisremote troubleshootingb2csupport agent workflow
Built with from their website
GitHub ActionsAmazon DynamoDBGoogle Tag Managerparallax.jsAWS Trusted AdvisorGoogle AdsFont AwesomeGitHubGoogle WorkspaceCloudFlare
+8 more
Viewport MetaHubspotAWS AnalyticsOpenAIAWS LambdaAIGoogle MeetReact
- Sector
- Information technology & services
- Industry code
- NAICS 513210, 541512, SIC 7375, 7372, 7373
- Region
- Ontario
- Revenue
- 7.4M a year, as listed
- Full record
- Every detail in the company directory
Information technology & services in Canada
Startups like it
Is this your company?
Add your raise, your deck and your story, and put RouteThis in front of investors. Or tell us what we have wrong.