Reclaimit

Reclaimit is a SaaS company based in Piteå, Sweden, founded in 1998.

It specializes in post-purchase experience platforms for e-commerce brands and retailers, focusing on returns, warranty management, repairs, recommerce, and supplier claims. The company aims to drive sustainable growth, customer loyalty, and profitability for its clients. Originally starting as a chain of electronics repair shops, Reclaimit developed internal software that evolved into a case management system. Today, it serves over 600 retailers and suppliers across the Nordics, processing over 18 million returns annually. The platform automates reverse logistics and post-purchase processes, offering features like digital portals for returns, sustainable repair solutions, and tools for circular commerce. Reclaimit is recognized as a Challenger in the returns management software market and emphasizes sustainability, customer-centricity, and innovation in its operations.