Quiq

Quiq is a conversational AI platform founded in 2015 and based in Bozeman, Montana.

The company focuses on helping large enterprises enhance customer interactions across various channels, including SMS, chat, voice, and social media. Quiq's platform maintains continuous context between AI agents and human staff, ensuring a seamless customer journey. The company offers an enterprise-grade AI platform that allows businesses to customize and control AI agents. Key features include multi-channel messaging, AI-human handoff, and integrations with major CRM systems like Oracle, Zendesk, and Salesforce. Quiq emphasizes transparency in AI decision-making and provides brand-specific workflows tailored to each client's needs. With a commitment to enterprise security, Quiq supports large-scale deployments for clients in sectors such as retail, travel, hospitality, and insurance.