
Canada · Information technology & services startup
Keatext is a Montreal-based AI company founded in 2010, specializing in text analytics.
Funding reportedLast round: Seed
Keatext is a Montreal-based AI company founded in 2010, specializing in text analytics.
The company offers a cloud-powered platform that transforms unstructured customer and employee feedback into actionable insights. With a team of skilled researchers and AI professionals, Keatext focuses on natural language understanding, sentiment analysis, and machine learning. The platform provides key capabilities such as sentiment analysis, unstructured data processing, and a comprehensive 360° feedback view. It consolidates data from surveys, reviews, and support tickets into a unified dashboard, delivering tailored insights to enhance customer experience and employee engagement. Keatext serves a diverse range of industries, including retail, healthcare, hospitality, and finance, and offers flexible deployment options, including cloud-based and on-premise solutions.
Funding, as reported
From Keatext's own website: 3 on the team.
What they build
Known for
customer satisfactionapicustomer feedback categorizationsurvey analysisconsumersreview analysiscustomer feedback reporting toolscustomer feedback in retailcustomer feedback impact analysiscustomer feedback automationunstructured customer feedbackenterprisescxdashboard customizationcustomer feedback from contact centersreview scraping
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