HelloDoctor

HelloDoctor is a digital health and telemedicine platform based in Mexico City.

It connects patients with doctors through WhatsApp and its app, providing free AI-based medical guidance and paid consultations with certified doctors. Users can message their symptoms or questions via WhatsApp to receive initial medical orientation and can escalate to a doctor for a fixed-fee consultation. After the consultation, doctors can issue digital prescriptions that are valid at many pharmacies across Mexico. The platform offers a range of services, including access to over 50 medical specialties such as gynecology, dermatology, pediatrics, and nutrition. HelloDoctor also features a medical directory, medicine delivery options, pharmacy discounts, and health content like HelloDoctor TV. The company aims to make healthcare more accessible and affordable by linking patients with healthcare professionals through a comprehensive digital ecosystem.