HappySignals Ltd

HappySignals Ltd is a technology company based in Helsinki, Finland, specializing in IT Experience Management (ITXM).

Founded in 2014, the company has established itself as a leader in experience intelligence platforms for enterprise organizations, operating in 130 countries worldwide. HappySignals aims to enhance IT and service delivery by making the human experience of IT visible and actionable through continuous employee feedback and data-driven analytics. The company offers a range of services, including experience intelligence and analytics, ITXM consulting, and productivity measurement. Its flagship product, the HappySignals ITXM Platform, integrates with existing service management solutions to provide real-time insights into employee experiences with IT services. This platform helps organizations improve service desk performance, increase employee satisfaction, and drive productivity gains, with clients reporting average productivity increases of up to 26%. HappySignals serves a diverse clientele, including notable companies like PepsiCo, Fujitsu, and Reckitt, focusing on transforming IT services to be more human-centric.