Fluid Topics

Fluid Topics is a global SaaS company based in Lyon, France, with additional operations in Cambridge, MA, and Saarbrücken, Germany.

Founded in 1999 and rebranded in 2014, the company specializes in an AI-powered Product Knowledge Platform (PKP) that consolidates technical documentation and product knowledge into a single, searchable hub. This platform enhances user experiences by delivering personalized, actionable content across various customer touchpoints. The Fluid Topics platform unifies product content from multiple sources, transforming static documentation into dynamic, context-aware information. It features advanced capabilities such as AI-powered search, interactive workspaces for collaboration, and multi-channel distribution. The company serves a diverse range of industries, including enterprise software, medical devices, high-tech manufacturing, healthcare, and finance, helping organizations improve customer service and operational efficiency. With over 20 years of expertise in semantic search and content accessibility, Fluid Topics is positioned as a leader in AI-driven product knowledge solutions.