
United States · Information technology & services startup
Cyara is a global leader in AI-powered customer experience (CX) assurance, offering a unified platform for continuous testing and monitoring across various channels, including voic
Funding reportedLast round: Private equity
Cyara is a global leader in AI-powered customer experience (CX) assurance, offering a unified platform for continuous testing and monitoring across various channels, including voic
e, digital, messaging, and conversational AI. Founded in 2006 and headquartered in Redwood City, California, Cyara has additional offices in Austin, London, and Melbourne. The company's core offering is the AI-led CX Transformation Platform, which automates the testing, monitoring, and optimization of customer interactions throughout the CX software development lifecycle. Key features include automated testing and monitoring of customer journeys, continuous CX assurance, and full lifecycle support. Cyara handles over 350 million customer journeys annually across more than 135 countries, significantly enhancing productivity in IVR development. Cyara primarily serves global enterprises and leading brands in industries such as telecommunications, financial services, government, retail, and travel. The company is dedicated to helping enterprises deliver flawless customer experiences while reducing costs and accelerating innovation.
Funding, as reported
From Cyara's own website: 1 on the team.
AdvisersVikram Verma
What they build
Known for
customer interaction testinghealth careservice performance testingtelecom infrastructure monitoringmulti-channel assuranceai-driven defect detectionfunctional testingcustomer journey analyticscall quality monitoringcustomer journey monitoringcustomer experience assurancemultichannel testingautomated testingautomated cx assuranceai-powered defect detectiontestcase automation
Built with from their website
Microsoft Azure MonitorGitHub ActionsGoogle Cloud DialogflowArticulate 360Adobe Marketo EngageDockerAdobeAmazon SESAmazon DynamoDBWebRTC
Salesforce CRM AnalyticsSalesforce Marketing CloudAWS Trusted AdvisorAtlassianPalo Alto Prisma CloudGoogle CloudCamtasiaMicrosoft PowerPoint
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