United States · Information technology & services startup

Cyara

Cyara is a global leader in AI-powered customer experience (CX) assurance, offering a unified platform for continuous testing and monitoring across various channels, including voic

Funding reportedLast round: Private equity

Information technology & servicesAustin, United States

About Cyara

Cyara is a global leader in AI-powered customer experience (CX) assurance, offering a unified platform for continuous testing and monitoring across various channels, including voic

e, digital, messaging, and conversational AI. Founded in 2006 and headquartered in Redwood City, California, Cyara has additional offices in Austin, London, and Melbourne. The company's core offering is the AI-led CX Transformation Platform, which automates the testing, monitoring, and optimization of customer interactions throughout the CX software development lifecycle. Key features include automated testing and monitoring of customer journeys, continuous CX assurance, and full lifecycle support. Cyara handles over 350 million customer journeys annually across more than 135 countries, significantly enhancing productivity in IVR development. Cyara primarily serves global enterprises and leading brands in industries such as telecommunications, financial services, government, retail, and travel. The company is dedicated to helping enterprises deliver flawless customer experiences while reducing costs and accelerating innovation.

What company datasets say Cyara raised

Funding, as reported

Reported in all$375Min dollars
Rounds2
Last roundPrivate equity
Last round size$350M
Last round dateJan 2022
Investors listed3

Founders and team

From Cyara's own website: 1 on the team.

  • Alok KulkarniNon-Executive Chairman

AdvisersVikram Verma

The company, in detail

What they build

Known for

customer interaction testinghealth careservice performance testingtelecom infrastructure monitoringmulti-channel assuranceai-driven defect detectionfunctional testingcustomer journey analyticscall quality monitoringcustomer journey monitoringcustomer experience assurancemultichannel testingautomated testingautomated cx assuranceai-powered defect detectiontestcase automation

Built with from their website

Microsoft Azure MonitorGitHub ActionsGoogle Cloud DialogflowArticulate 360Adobe Marketo EngageDockerAdobeAmazon SESAmazon DynamoDBWebRTC

+8 more

Salesforce CRM AnalyticsSalesforce Marketing CloudAWS Trusted AdvisorAtlassianPalo Alto Prisma CloudGoogle CloudCamtasiaMicrosoft PowerPoint

Sector
Information technology & services
Industry code
NAICS 54151, 51321, SIC 7375, 7372
Region
Texas
Revenue
$75M a year, as listed
Full record
Every detail in the company directory

Information technology & services in United States

Startups like it

Is this your company?

Add your raise, your deck and your story, and put Cyara in front of investors. Or tell us what we have wrong.