Company Directory / Computer Software
PrivateFor profitComputer SoftwareRedwood City, California, United States
Cyara
Cyara Customer Experience Assurance Platform. Cloud based 'Outside-in' test automation & monitoring for IVR, digital and omni-channel.
- Founded
- 2006 20 years ago
- Staff
- 251-500 376 on LinkedIn
- Followers
- 74k on LinkedIn
- Funding
- $375M as listed, USD
Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-based CX Transformation Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk. With a 96% customer retention rate and world-class Net Promoter Score (NPS), today’s leading global brands trust Cyara every day to deliver customer smiles… Read all
Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-based CX Transformation Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk. With a 96% customer retention rate and world-class Net Promoter Score (NPS), today’s leading global brands trust Cyara every day to deliver customer smiles at scale. To learn more, visit cyara.com
Set against six million companies
Size
251-500 people: larger than 92% of companies with a size listed. 376 people list it on LinkedIn.
Age
20 years old.
Reach
Website ranked #3,174,769 in the world for traffic, about 5k visits a month. 74,472 followers on LinkedIn.
What it does
Customer ServiceEnterprise SoftwareSaaSSoftwareIVR TestingContact Center TestingCustomer Experience TestingContact Center MonitoringChat TestingContact Center MonitoringCX Assurancedevopsagiledigital transformationCustomer ExperienceCX + DevOpsomnichannelchatbot testing
Funding, as listed
$375M raised in total
- Rounds2
- LatestPrivate equity, Jan 2022
- Latest amountUSD 350,000,000
- Investors3, 2 leading
What the source datasets report. We have not watched these rounds ourselves.
Every detail we hold
Everything the source datasets list about Cyara, field by field. Contact details are held but never shown.
The company
- Name
- Cyara
- Type
- For profit
- Status
- Private
- Founded
- 2006
- Founders
- Alok Kulkarni, Bonny Malik, Luan Tran
- Industry
- Computer Software
- Categories
- Customer Service, Enterprise Software, SaaS, Software
- Specialities
- IVR Testing, Contact Center Testing, Customer Experience Testing, Contact Center Monitoring, Chat Testing, Contact Center Monitoring, CX Assurance, devops, agile, digital transformation, Customer Experience, CX + DevOps, omnichannel, chatbot testing
Where
- City
- Redwood City
- Region
- California
- Country
- United States
- Markets
- San Francisco Bay Area, Silicon Valley, West Coast, Western US
Size and reach
- Staff band
- 251-500
- People on LinkedIn
- 376
- LinkedIn followers
- 74,472
- Web traffic rank
- #3,174,769
- Monthly web visits
- 4,719
- Apps
- 3
Funding, as listed
- Total
- $375,000,000 USD
- Rounds
- 2
- Latest round
- Private equity
- Latest round date
- Jan 2022
- Latest amount
- 350,000,000 USD
- Investors
- 3
- Lead investors
- 2
- Listing status
- private
Corporate family
- Acquisitions made
- 4
About this record
- Sources
- Crunchbase, LinkedIn
- Last imported
- Sept 2026
Growth, as the source summarises it
Cyara may be growing as indicated by the expansion of its global leadership team with the appointment of a new Chief Customer Officer. This strategic addition to the executive team suggests an investment in enhancing customer relationships and potentially scaling operations. The role of a Chief Customer Officer typically involves overseeing customer satisfaction and retention, which are critical components for the sustained growth of a company, especially one in the customer service and SaaS industries. Furthermore, the focus on expanding the leadership team implies that Cyara is positioning itself to manage an increasing customer base and operational complexity.
Summaries written by the source dataset, not by us, and not checked.
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