San Francisco, US · Angel
Clara Shih
VP, Head of Business AI at Meta
Latest rounds
- GustoRound · $90MNov 2016
- ParenthoodsSeed · $1.3MNov 2014
BacksFintechConsumer AppsHR Tech
The firm
MetaCorporate VC · US6cheques in 12 months28all time0ledRounds they were named in
- Rounds
- 2
- Led
- 0
- Disclosed
- $91.3M
- Active
- 2014–16
GustoRound$90MJoined · +103 investors
ParenthoodsSeed$1.3MUSJoined · +11 investors · historical
Rounds where a report named this person rather than a firm, matched on name: read it as a strong hint, not proof, since people share names.
Companies they are listed as backing
Portfolio
Where they are named on record
Filings
- SEC Form D · Company raisingHearsay Labs, Inc.Executive Officer, Directorsince 2011
Each row is a document a firm filed with a regulator: somebody signed it, and it carries a date.
Their book
The Facebook Era: Tap Online Social Networks to Build Better Products, Reach More People, and Sell More Stuff
Clara Shih · 2009
3.44 from 313 ratings on Goodreads
About the book
“People in all demographics and regions of the world are more connected than ever before to the products, issues, places, and individuals in their lives. This book recognizes that we’ve come to a place where people can represent their real identity, both personal and…
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Hear them before you pitch them
#195 CEO Salesforce AI, Clara Shih: Above the Clouds
WithClara Shih
Their bookThe Facebook Era
MentionsSheryl SandbergSilvio Savarese
About this episode
Guest : Clara Shih, CEO of Salesforce AI In 2020, Clara Shih quit Hearsay, the company she founded and ran for 11 years; in hindsight, she says “I probably should have quit a little bit sooner.” But at the time, she cared a lot, too much, about what everyone else thought. “There's a lot of guilt… More on the show's page
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Apple PodcastsThe show's page
AI is the new enterprise UI with Clara Shih, CEO Salesforce AI
WithClara Shih
Their bookThe Facebook Era
About this episode
AI is the new UI for enterprise customers, according to Clara Shih, the CEO of Salesforce AI. Salesforce released Einstein, now called Einstein GPT, in 2016, making it an early example of how beneficial AI can be when embedded in enterprise software. This week on No Priors, Sarah and Elad talked…
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Apple Podcasts
SaaStr 462: Salesforce Service Cloud CEO, Clara Shih on How Customer Service Became Strategic Overnight
WithClara Shih
Their bookThe Facebook Era
About this episode
At her last startup, which she founded and scaled from $0 to $50M ARR, Clara Shih experienced first-hand the pain of a customer support issue costing her business one of their largest customers. Now as the CEO of Salesforce Service Cloud, she has vowed to help other organizations avoid these same… More on the show's page
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Apple PodcastsThe show's page
Be a painkiller AND a vitamin, w/Clara Shih (Hearsay Systems)
WithClara Shih
Their bookThe Facebook Era
MentionsShellye Archambeau
About this episode
Some products are vitamins and some are painkillers – the best, though, are both. This is what Clara Shih, founder and CEO of Hearsay Systems, learned in the early years of her software startup. To survive, she needed to shift her platform from a nice-to-have into a can’t-live-without. And in doing…
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Apple Podcasts
Mentioned in
Episodes that name Clara Shih in their description, which is not the same as being on them.
Lessons of Rapid Response for 2026
MentionsBrian CheskyClara ShihMarc Lore
About this episode
This year delivered whiplash: geopolitics, tariffs, and technology all shifting at once. And heading into 2026, the disruption isn’t easing up. In this special episode, host Bob Safian distills five hard-won lessons from Rapid Response this year on how to lead when the ground won’t stop moving.…
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Apple Podcasts
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