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Buy or build? Focus on the core product or innovate? Zendesk CTO Adrian McDermott's advice for scaling
WithAdrian McDermott
About this episode
Today’s episode is with Adrian McDermott, CTO of Zendesk. Adrian started at the company back in 2010, when they were only 50 employees. Since then, he’s led product management and engineering teams as the company has gone public and scaled to over 5000 employees. Our discussion digs into the… More on the show's page
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SaaStr 479: Enterprise, SMB and Everything In Between: How to Build a Business that Scales With Your Customers with Zendesk's CTO
MentionsAdrian McDermott
About this episode
Enterprise players are not born overnight, and the march upmarket cannot come at the cost of the customers that helped get you there. Zendesk's ability to balance Enterprise customer needs with SMBs has allowed it to thrive and become one of the very few SaaS companies to exceed $1B in annual… More on the show's page
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