Company Directory / Computer Software
PrivateFor profitComputer SoftwareGdansk, Pomorskie, Poland
SentiOne
Conversational AI Platform - Discover customer service automation with next-generation chatbots
- Founded
- 2011 15 years ago
- Staff
- 51-100 65 on LinkedIn
- Followers
- 6k on LinkedIn
- Funding
- $4.1M as listed, currency not stated
SentiOne is a Conversational AI Platform. We develop technology providing state-of-the-art customer service automation based on social listening and data analytics. Our natural language understanding engine combined with simple interface allows building conversational chatbots without IT team involvement. Using the AI-powered multi-channel solution helps to automate customer management processes easier than ever before. Every day we work with over 350 brands on 30+ markets including Procter&Gamble,… Read all
SentiOne is a Conversational AI Platform. We develop technology providing state-of-the-art customer service automation based on social listening and data analytics. Our natural language understanding engine combined with simple interface allows building conversational chatbots without IT team involvement. Using the AI-powered multi-channel solution helps to automate customer management processes easier than ever before. Every day we work with over 350 brands on 30+ markets including Procter&Gamble, McDonald's, Nike, Unilever, Beiersdorf, Tesco, Starcom, Mindshare, Mediacom or Saatchi&Saatchi and many others. We help global and local brands: - automate their customer service using AI, - collect real-time consumer insights, - control their online reputation, - improve online customer care. SentiOne was launched in 2011. Its mission is to support clients in automation of business processes with a wide range of AI-enhanced tools, including internet monitoring services, communication platforms and high-end conversational chatbots and voicebots. SentiOne is used by brands such as Procter & Gamble, BNP Paribas, Etisalat, Alior Bank, InPost, McDonald’s, Mindshare, Mediacom, Saatchi & Saatchi and others. It has offices in London, Warsaw, Gdansk, Ostrava, Budapest, Munich, Eindhoven, Mexico and Dubai. Its products are used by more than 400 clients in Europe, the USA, Canada, Mexico, Columbia and Brazil.
Set against six million companies
Size
51-100 people: larger than 75% of companies with a size listed. 65 people list it on LinkedIn.
Age
15 years old.
Reach
Website ranked #1,172,433 in the world for traffic, about 23k visits a month. 6,054 followers on LinkedIn.
What it does
AnalyticsArtificial Intelligence (AI)Big DataChatbotCustomer ServiceMachine LearningMessagingNatural Language ProcessingSoftwareVirtual AssistantSocial Media MonitoringOpinion AnalysisData MiningSocial Media ListeningReputation ProtectionSentiment AnalysisSocial AnalyticsBuzz Audit
Funding, as listed
$4.1M currency not stated
- Rounds4
- LatestSeries unknown, Oct 2021
- Investors4, 2 leading
What the source datasets report. We have not watched these rounds ourselves.
Every detail we hold
Everything the source datasets list about SentiOne, field by field. Contact details are held but never shown.
The company
- Name
- SentiOne
- Type
- For profit
- Status
- Private
- Founded
- 2011
- Founders
- Bartosz Bazinski, Kamil Bargiel, Michal Brzezicki
- Industry
- Computer Software
- Categories
- Analytics, Artificial Intelligence (AI), Big Data, Chatbot, Customer Service, Machine Learning, Messaging, Natural Language Processing, Software, Virtual Assistant
- Specialities
- Social Media Monitoring, Opinion Analysis, Data Mining, Social Media Listening, Reputation Protection, Sentiment Analysis, Social Analytics, Buzz Audit, Social Media Reach, Opinion Monitoring, Market Insights, Competition Monitoring, API, AI
Where
- City
- Gdansk
- Region
- Pomorskie
- Country
- Poland
- Markets
- European Union (EU), Europe, Middle East, and Africa (EMEA)
Size and reach
- Staff band
- 51-100
- People on LinkedIn
- 65
- LinkedIn followers
- 6,054
- Web traffic rank
- #1,172,433
- Monthly web visits
- 23,253
- Apps
- 1
Funding, as listed
- Total
- 4,098,899 (currency not stated)
- Rounds
- 4
- Latest round
- Series unknown
- Latest round date
- Oct 2021
- Investors
- 4
- Lead investors
- 2
- Listing status
- private
About this record
- Sources
- Crunchbase, LinkedIn
- Last imported
- Sept 2026
Growth, as the source summarises it
SentiOne may be growing as it is recognized for its AI-powered listening tools that assist marketers in building stronger relationships on social media. The company's solutions are also noted for automating business processes, which suggests an expansion of its product offerings to meet the needs of businesses seeking automation. Furthermore, the mention of SentiOne in the context of business automation solutions implies that it is becoming an integral tool for store owners looking for scalable solutions, indicating a broadening of its customer base.
Summaries written by the source dataset, not by us, and not checked.
Companies like it
Computer Software in Poland.
From the company datasets we hold (Crunchbase, LinkedIn and Apollo listings), as listed there; 19,449 companies in Poland and 5,926,251 in all. We hold no contact details for public display. Correct this, or ask for it to be removed.