Company Directory / IT Services and IT Consulting
PrivateFor profitIT Services and IT ConsultingMumbai, Maharashtra, India
Hashtag Loyalty
Hashtag Loyalty is a customer engagement & retention technology for retail and hospitality businesses.
- Founded
- 2015 11 years ago
- Staff
- 11-50 5 on LinkedIn
- Followers
- 1k on LinkedIn
- Funding
- $248M as listed, currency not stated
India’s most widely used Customer Engagement Platform for hospitality and retail businesses. Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue. How? Capture - Understand - Engage. Capture first-party customer data via experience enhancing touchpoints such as a Loyalty Program, Feedback or Reservation System. Understand collected data via simplified, actionable insights on customer behaviour and activity Engage customers at scale in an automated,… Read all
India’s most widely used Customer Engagement Platform for hospitality and retail businesses. Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue. How? Capture - Understand - Engage. Capture first-party customer data via experience enhancing touchpoints such as a Loyalty Program, Feedback or Reservation System. Understand collected data via simplified, actionable insights on customer behaviour and activity Engage customers at scale in an automated, highly personalized and human manner. All of the above through a simple, plug-play and affordable solution. Hashtag Loyalty has enabled over 3 million transactions across 2 million customers at 1000+ businesses including the likes of The Belgian Waffle Co., Massive Restaurants, Apsara Ice Creams, Smaaash and more. Founded by Dhruv Dewan, Karan Chechani and Krishi Fagwani in 2014, Hashtag Loyalty is backed by Ahimsa Capital & thinQbate ventures.
Set against six million companies
Size
11-50 people: larger than 33% of companies with a size listed. 5 people list it on LinkedIn.
Age
11 years old.
Reach
Website ranked #9,900,040 in the world for traffic, about 293 visits a month. 1,030 followers on LinkedIn.
What it does
AnalyticsCRME-CommerceLoyalty ProgramsMarketing AutomationRetail TechnologySaaSSmall and Medium BusinessesSoftwareLoyaltyCRMMarketing AutomationFeedback ManagementReservations ManagementCustomer SegmentationCustomer AnalyticsCustomer EngagementRetail Technology
Funding, as listed
$248M currency not stated
- Rounds4
- LatestCorporate round, Apr 2023
- Investors4, 2 leading
What the source datasets report. We have not watched these rounds ourselves.
Every detail we hold
Everything the source datasets list about Hashtag Loyalty, field by field. Contact details are held but never shown.
The company
- Name
- Hashtag Loyalty
- Type
- For profit
- Status
- Private
- Founded
- 2015
- Founders
- Dhruv Dewan, Karan Chechani, Krishi Fagwani
- Industry
- IT Services and IT Consulting
- Categories
- Analytics, CRM, E-Commerce, Loyalty Programs, Marketing Automation, Retail Technology, SaaS, Small and Medium Businesses, Software
- Specialities
- Loyalty, CRM, Marketing Automation, Feedback Management, Reservations Management, Customer Segmentation, Customer Analytics, Customer Engagement, Retail Technology, Marketing Cloud
Where
- City
- Mumbai
- Region
- Maharashtra
- Country
- India
- Markets
- Asia-Pacific (APAC)
Size and reach
- Staff band
- 11-50
- People on LinkedIn
- 5
- LinkedIn followers
- 1,030
- Web traffic rank
- #9,900,040
- Monthly web visits
- 293
- Apps
- 2
Funding, as listed
- Total
- 247,500,000 (currency not stated)
- Rounds
- 4
- Latest round
- Corporate round
- Latest round date
- Apr 2023
- Investors
- 4
- Lead investors
- 2
- Listing status
- private
About this record
- Sources
- Crunchbase, LinkedIn
- Last imported
- Sept 2026
Growth, as the source summarises it
Hashtag Loyalty may be growing as evidenced by the acquisition of a minority 15% stake by Coca-Cola India, which is a significant investment by a major industry player. This investment could indicate confidence in Hashtag Loyalty's potential and stability in the market. Furthermore, the industry in which Hashtag Loyalty operates is described as being at a nascent stage, suggesting that there is room for growth and expansion. The acquisition by Coca-Cola India not only provides capital but may also open up new opportunities for strategic partnerships and market penetration.
Summaries written by the source dataset, not by us, and not checked.
Companies like it
IT Services and IT Consulting in India.
From the company datasets we hold (Crunchbase, LinkedIn and Apollo listings), as listed there; 139,726 companies in India and 5,926,251 in all. We hold no contact details for public display. Correct this, or ask for it to be removed.