Company Directory / Information Services
PrivateFor profitInformation ServicesTampere, Pirkanmaa, Finland
HappyOrNot
HappyOrNot specializes in instant customer and employee experience management enabling organizations to optimize their operations
- Founded
- 2009 17 years ago
- Staff
- 101-250 82 on LinkedIn
- Followers
- 7k on LinkedIn
- Funding
- $40M as listed, USD
Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple press of a Smiley button, and turn feedback into profitable actions. With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer feedback and have collected over 2 billion feedbacks to date. Our simple feedback insights solution helps customers… Read all
Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple press of a Smiley button, and turn feedback into profitable actions. With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer feedback and have collected over 2 billion feedbacks to date. Our simple feedback insights solution helps customers improve service excellence and business performance, instantly and over time: GET LOADS OF FEEDBACK Our Smileys capture your customers’ emotions at the exact moment and experience point. SHARE INSIGHTS Learn together with your staff what works and what doesn’t with HappyOrNot Analytics. TAKE ACTION Our Success Services give you the tools and best practices to transform your organization. Copyright © 2025 HappyOrNot Ltd. All rights reserved. All trademarks, service marks and company names belong to their respective owners. Registered designs No. 004124253-0003, 004115137-0001, US D853,378, US D836,098.
Set against six million companies
Size
101-250 people: larger than 85% of companies with a size listed. 82 people list it on LinkedIn.
Age
17 years old.
Reach
Website ranked #1,672,189 in the world for traffic, about 14k visits a month. 7,457 followers on LinkedIn.
What it does
AnalyticsCustomer ServiceDeveloper ToolsInformation ServicesInformation TechnologyCustomer satisfactionCustomer engagementEmployee engagementCustomer feedbackSmiley TerminalWeb SmileysNPSSmiley TouchEmployee feedbackdataSAASCXCustomer Experience
Funding, as listed
$40M raised in total
- Rounds3
- LatestSeries b, Sept 2019
- Latest amountUSD 25,000,000
- Investors5, 2 leading
What the source datasets report. We have not watched these rounds ourselves.
Every detail we hold
Everything the source datasets list about HappyOrNot, field by field. Contact details are held but never shown.
The company
- Name
- HappyOrNot
- Type
- For profit
- Status
- Private
- Founded
- 2009
- Founders
- Heikki Väänänen, Ville Levaniemi
- Industry
- Information Services
- Categories
- Analytics, Customer Service, Developer Tools, Information Services, Information Technology
- Specialities
- Customer satisfaction, Customer engagement, Employee engagement, Customer feedback, Smiley Terminal, Web Smileys, NPS, Smiley Touch, Employee feedback, data, SAAS, CX, Customer Experience
Where
- City
- Tampere
- Region
- Pirkanmaa
- Country
- Finland
- Markets
- European Union (EU), Nordic Countries, Scandinavia, Europe, Middle East, and Africa (EMEA)
Size and reach
- Staff band
- 101-250
- People on LinkedIn
- 82
- LinkedIn followers
- 7,457
- Web traffic rank
- #1,672,189
- Monthly web visits
- 13,793
- Apps
- 2
- App downloads
- 25
Funding, as listed
- Total
- $40,226,453 USD
- Rounds
- 3
- Latest round
- Series b
- Latest round date
- Sept 2019
- Latest amount
- 25,000,000 USD
- Investors
- 5
- Lead investors
- 2
- Listing status
- private
About this record
- Sources
- Crunchbase, LinkedIn
- Last imported
- Sept 2026
Companies like it
Information Services in Finland.
From the company datasets we hold (Crunchbase, LinkedIn and Apollo listings), as listed there; 13,832 companies in Finland and 5,926,251 in all. We hold no contact details for public display. Correct this, or ask for it to be removed.