Company Directory / IT Services and IT Consulting

GupShup logo

PrivateFor profitIT Services and IT ConsultingSan Francisco, California, United States

GupShup

GupShup develops a conversational messaging platform designed to automate business conversations.

Founded
2004
22 years ago
Staff
251-500
1,221 on LinkedIn
Followers
44k
on LinkedIn
Funding
$484M
as listed, USD

Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases. Gupshup Conversation Cloud powers multimodal interactions with industry-trained AI agents so that businesses can go live faster across channels including Voice, WhatsApp, RCS, Web, Mobile Apps, and more. Trusted by 45,000+ customers in 60+ countries across industries, Gupshup handles 120B+ conversational messages annually. Gupshup works with many… Read all

Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases. Gupshup Conversation Cloud powers multimodal interactions with industry-trained AI agents so that businesses can go live faster across channels including Voice, WhatsApp, RCS, Web, Mobile Apps, and more. Trusted by 45,000+ customers in 60+ countries across industries, Gupshup handles 120B+ conversational messages annually. Gupshup works with many of the top brands across industries including eCommerce, retail, payments, fintech, payments, media, travel, automotive, and banking to deliver transformative conversational experiences that accelerate growth and optimize costs.

Set against six million companies

Size

1-1011-5051-100101-250251-500501-10001k-5k5k-10k10k+

251-500 people: larger than 92% of companies with a size listed. 1,221 people list it on LinkedIn.

Age

200419002026

22 years old.

Reach

Website ranked #113,863 in the world for traffic, about 451k visits a month. 43,928 followers on LinkedIn.

What it does

CRMInformation TechnologyMessagingGenerative AIVoice AIAI ChatbotsWhatsApp Business APIConversational AIWhatsApp MarketingAI Agents for Customer SupportMessaging APIsRich Communication Services (RCS)AI-Powered ConversationsWhatsApp Campaign ManagementEnd-to-End Conversation JourneysWorkflow Automation via MessagingCustom LLM Integration

Funding, as listed

$484M raised in total

  • Rounds9
  • LatestSeries f, May 2022
  • Latest amountUSD 100,000,000
  • Investors16, 5 leading

What the source datasets report. We have not watched these rounds ourselves.

FoundersBeerud Sheth, Rakesh Mathur
Acquisitions made5
Apps35

Every detail we hold

Everything the source datasets list about GupShup, field by field. Contact details are held but never shown.

The company

Name
GupShup
Type
For profit
Status
Private
Founded
2004
Founders
Beerud Sheth, Rakesh Mathur
Industry
IT Services and IT Consulting
Categories
CRM, Information Technology, Messaging
Specialities
Generative AI, Voice AI, AI Chatbots, WhatsApp Business API, Conversational AI, WhatsApp Marketing, AI Agents for Customer Support, Messaging APIs, Rich Communication Services (RCS), AI-Powered Conversations, WhatsApp Campaign Management, End-to-End Conversation Journeys, Workflow Automation via Messaging, Custom LLM Integration

Where

City
San Francisco
Region
California
Country
United States
Markets
San Francisco Bay Area, West Coast, Western US

Size and reach

Staff band
251-500
People on LinkedIn
1,221
LinkedIn followers
43,928
Web traffic rank
#113,863
Monthly web visits
450,840
Apps
35

Funding, as listed

Total
$484,130,000 USD
Rounds
9
Latest round
Series f
Latest round date
May 2022
Latest amount
100,000,000 USD
Investors
16
Lead investors
5
Listing status
private

Corporate family

Acquisitions made
5

About this record

Sources
Crunchbase, LinkedIn
Last imported
Sept 2026

Growth, as the source summarises it

GupShup may be growing as it has been recognized as an 'Established Leader' in Juniper Research's OTT Business Messaging Competitor Leaderboard for 2023, indicating a strong position in the market. Additionally, the company is investing in AI, which suggests a strategic focus on enhancing its technological capabilities in response to increased client spending. Furthermore, GupShup India reported a substantial income of Rs 1,619 Cr and a profit of Rs 49 Cr in the financial year 2023, demonstrating financial health and profitability.

Summaries written by the source dataset, not by us, and not checked.

Companies like it

IT Services and IT Consulting in United States.

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From the company datasets we hold (Crunchbase, LinkedIn and Apollo listings), as listed there; 1,637,054 companies in United States and 5,926,251 in all. We hold no contact details for public display. Correct this, or ask for it to be removed.