Automation library · E-commerce

Voice AI customer support for WooCommerce with VAPI and OpenAI

Started by another system calling it, and works across Qdrant. It puts Gemini and OpenAI behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 20 steps: a working afternoon to understand properly.

MediumCalls a model: Gemini, OpenAIRetrieval

Download free
20 stepsMedium: a working afternoon
0Branches: places the flow splits
0Loops or waits
1Service it connects to

The flow

Starts it 5Model 9Logic 2Service 4

The steps in the order they run, from what starts it.

  1. 1Google Gemini Chat ModelLm Chat Google GeminiModel
  2. 2Embeddings OpenAIEmbeddings Open AiModel
  3. 3ragWebhookStarts it
  4. 4get_orderWoo Commerce ToolService
  5. 5get_ordersWoo Commerce ToolService
  6. 6get_userWoo Commerce ToolService
  7. 7CalculatorTool CalculatorModel
  8. 8get_trackingTool WorkflowModel
  9. 9When Executed by Another WorkflowExecute Workflow triggerStarts it
  10. 10GPT 4o-miniLm Chat Open AiModel
  11. 11WebhookWebhookStarts it
  12. 12Question and Answer ChainChain Retrieval QaModel
  13. 13Qdrant Vector Store1Vector Store QdrantModel
  14. 14Post-Sales AgentAgentModel
  15. 15Get trackingHttp RequestService
  16. 16Send RAG response to VAPIRespond To WebhookStarts it
  17. 17Vector Store RetrieverRetriever Vector StoreModel
  18. 18Set responseSetLogic
  19. 19Set tracking codeSetLogic
  20. 20Send response to VAPIRespond To WebhookStarts it

How it's built

Starts on
Another system calling it
Steps
20
Size
Medium: a working afternoon
Connects to
Qdrant
Model
Gemini, OpenAI
Retrieval
Answers are drawn from documents you supply, not from the model alone

Questions

What does it need to run?

An n8n account, plus your own Qdrant account, and a key for Gemini and OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls Gemini and OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 20 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 20 steps before you point it at anything that matters.