Automation library · Customer support

Turn your website docs into a GPT-4.1-mini support chatbot

Started by an event in a connected app, and works across Pinecone. It puts OpenAI behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 16 steps, 1 loop or waits: a working afternoon to understand properly.

MediumCalls a model: OpenAIRetrieval

16 stepsMedium: a working afternoon
0Branches: places the flow splits
1Loop or waits
1Service it connects to

The flow

Starts it 1Model 9Logic 4Service 2

The steps in the order they run, from what starts it.

  1. 1When clicking ‘Execute workflow’Manual triggerStarts it
  2. 2OpenAI Embeddings (Indexing)Embeddings Open AiModel
  3. 3Chat Memory (Short)Memory Buffer WindowModel
  4. 4OpenAI Embeddings (Chat)Embeddings Open AiModel
  5. 5Docs Loader (Chunks → Documents)Document Default Data LoaderModel
  6. 6OpenAI ChatLm Chat Open AiModel
  7. 7ChatChatModel
  8. 8MrScraper - Discover URLs (Map Agent)MrscraperService
  9. 9Pinecone Vector Store (Upsert)Vector Store PineconeModel
  10. 10Support Chat AgentAgentModel
  11. 11Pinecone Retriever ToolVector Store PineconeModel
  12. 12Extract UrlCodeLogic
  13. 13Batch URLs (Controlled Crawl)Split In BatchesLogic
  14. 14MrScraper - Extract Page Content (General Agent)MrscraperService
  15. 15Pick Content FieldCodeLogic
  16. 16Chunk Text for EmbeddingsCodeLogic

How it's built

Starts on
An event in a connected app
Steps
16, 1 loop or waits
Size
Medium: a working afternoon
Connects to
Pinecone
Model
OpenAI
Retrieval
Answers are drawn from documents you supply, not from the model alone

Questions

What does it need to run?

An n8n account, plus your own Pinecone account, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 16 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 16 steps before you point it at anything that matters.