Automation library · E-commerce

Triage Shopify orders to supplier and Gmail with OpenAI

Started by an event in a connected app, and works across Gmail, Google Sheets and Slack. It hands the judgement calls to OpenAI. 11 steps, 1 branch: a working afternoon to understand properly.

MediumCalls a model: OpenAI

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11 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 1Model 2Logic 3Service 5

The steps in the order they run, from what starts it.

  1. 1Shopify – New orderShopify triggerStarts it
  2. 2Normalize orderSetLogic
  3. 3Fraud scoreOpen AiModel
  4. 4Parse riskCodeLogic
  5. 5Risk > 70?IfLogic
  6. 6Flag for reviewSlackService
  7. 7Log to SheetsGoogle SheetsService
  8. 8Send to supplierHttp RequestService
  9. 9Draft thank-youOpen AiModel
  10. 10Email customerGmailService
  11. 11Post to #fulfilmentSlackService

How it's built

Starts on
An event in a connected app
Steps
11, with 1 branch
Size
Medium: a working afternoon
Connects to
Gmail, Google Sheets, Slack
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Gmail, Google Sheets and Slack accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 11 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 11 steps before you point it at anything that matters.