Automation library · Chat assistants

Triage contact form enquiries with OpenAI and Gmail

Started by another system calling it, and works across Gmail, Telegram and n8n data table. It hands the judgement calls to OpenAI. 16 steps, 1 branch: a working afternoon to understand properly.

MediumCalls a model: OpenAI

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16 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 1Model 5Logic 3Service 7

The steps in the order they run, from what starts it.

  1. 1OpenAI Chat ModelLm Chat Open AiModel
  2. 2Structured Output ParserOutput Parser StructuredModel
  3. 3OpenAI Chat Model1Lm Chat Open AiModel
  4. 4Send a notificationGmailService
  5. 5Send a notification1GmailService
  6. 6WebhookWebhookStarts it
  7. 7Personalized auto respondChain LlmModel
  8. 8Analyze intendChain LlmModel
  9. 9Set dataSetLogic
  10. 10Send message to ClientGmailService
  11. 11SwitchSwitchLogic
  12. 12Insert rowData TableService
  13. 13Insert row2Data TableService
  14. 14SPAM Email DetectedSetLogic
  15. 15Send a text messageTelegramService
  16. 16Send a text message1TelegramService

How it's built

Starts on
Another system calling it
Steps
16, with 1 branch
Size
Medium: a working afternoon
Connects to
Gmail, Telegram, n8n data table
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Gmail and Telegram accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 16 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 16 steps before you point it at anything that matters.