The flow
Starts it 2Logic 3Service 6
The steps in the order they run, from what starts it.
- 1Every Day at 8 AMSchedule triggerStarts it
- 2Test ManuallyManual triggerStarts it
- 3ConfigurationCodeLogic
- 4Get AppointmentsGoogle SheetsService
- 5Classify AppointmentsCodeLogic
- 6Route by Lifecycle StageSwitchLogic
- 7Send ConfirmationGmailService
- 8Send ReminderGmailService
- 9Send No-Show Win-BackGmailService
- 10Send Review RequestGmailService
- 11Update Appointment StatusGoogle SheetsService
How it's built
- Starts on
- A clock
- Steps
- 11, with 1 branch
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Google Sheets
- Model
- None. This is plumbing, not judgement
Questions
What does it need to run?
An n8n account, plus your own Gmail and Google Sheets accounts. You connect your own accounts after importing it; none are included.
What starts it?
It starts on a clock.
Does it use AI?
No. Every step is fixed logic or a call to a service, so it does the same thing every time.
How long does it take to set up?
Plan an afternoon. 11 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 11 steps before you point it at anything that matters.