The flow
Starts it 1Model 4Logic 3Service 7
The steps in the order they run, from what starts it.
- 1When WhatsApp Message ReceivedWhats App triggerStarts it
- 2Gemini Chat ModelLm Chat Google GeminiModel
- 3Parse Structured OutputOutput Parser StructuredModel
- 4Load Redis Chat MemoryMemory Redis ChatModel
- 5Check Message TypeIfLogic
- 6Travel Support AgentAgentModel
- 7Fetch Client from SheetsGoogle SheetsService
- 8If High ConfidenceIfLogic
- 9If Client FoundIfLogic
- 10Log Successful ResponseGoogle SheetsService
- 11Log Low Confidence EventGoogle SheetsService
- 12Add New Client to SheetsGoogle SheetsService
- 13Fetch Pricing from DocsGoogle DocsService
- 14Send WhatsApp ReplyWhats AppService
- 15Post WhatsApp Typing IndicatorHttp RequestService
How it's built
- Starts on
- An incoming WhatsApp message
- Steps
- 15, with 3 branches
- Size
- Medium: a working afternoon
- Connects to
- Google Docs, Google Sheets, WhatsApp
- Model
- Gemini
- Retrieval
- Answers are drawn from documents you supply, not from the model alone
Questions
What does it need to run?
An n8n account, plus your own Google Docs, Google Sheets and WhatsApp accounts, and a key for Gemini. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an incoming WhatsApp message.
Does it use AI?
Yes. It calls Gemini. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 15 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 15 steps before you point it at anything that matters.