Automation library · Research and reporting

Score supplier reliability from incident reports with Claude

Started by another system calling it. It calls services over plain HTTP rather than through connectors. It hands the judgement calls to Claude. 19 steps, 2 branches, 1 loop or waits: a working afternoon to understand properly.

MediumCalls a model: Claude

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19 stepsMedium: a working afternoon
2Branches: places the flow splits
1Loop or waits
0Services by connector: it calls them over plain HTTP

The flow

Starts it 4Model 4Logic 8Service 3

The steps in the order they run, from what starts it.

  1. 1Webhook - Receive Supplier Incident ReportWebhookStarts it
  2. 2Anthropic - Classification ModelLm Chat AnthropicModel
  3. 3Anthropic - Recommendation ModelLm Chat AnthropicModel
  4. 4Set - Prepare Incident ContextSetLogic
  5. 5AI - Classify & Extract Incident DetailsAgentModel
  6. 6AI - Generate Supplier RecommendationAgentModel
  7. 7JS - Parse Incident Classification OutputCodeLogic
  8. 8JS - Parse Recommendation OutputCodeLogic
  9. 9IF - Incident Data UsableIfLogic
  10. 10JS - Format Final Scorecard RecordCodeLogic
  11. 11JS - Calculate Updated Reliability ScoreCodeLogic
  12. 12Respond to Webhook - Needs Manual ReviewRespond To WebhookStarts it
  13. 13Save Scorecard to Google Sheets TrackerHttp RequestService
  14. 14Wait - Before Recommendation AIWaitLogic
  15. 15IF - Escalation RequiredIfLogic
  16. 16Send Escalation Alert EmailHttp RequestService
  17. 17Send Supplier Improvement Notice EmailHttp RequestService
  18. 18Respond to Webhook - EscalatedRespond To WebhookStarts it
  19. 19Respond to Webhook - Routine LogRespond To WebhookStarts it

How it's built

Starts on
Another system calling it
Steps
19, with 2 branches, 1 loop or waits
Size
Medium: a working afternoon
Connects to
Nothing by connector; it calls services over plain HTTP
Model
Claude

Questions

What does it need to run?

An n8n account, and a key for Claude. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls Claude. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 19 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 19 steps before you point it at anything that matters.