The flow
Starts it 2Model 5Logic 1Service 13
The steps in the order they run, from what starts it.
- 1When clicking ‘Execute workflow’Manual triggerStarts it
- 2Microsoft Outlook TriggerMicrosoft Outlook triggerStarts it
- 3Get row(s) in sheetGoogle SheetsService
- 4Email_Classifier_AgentOpen AiModel
- 5Send a messageGmailService
- 6RoutingSwitchLogic
- 7Move to High PriorityMicrosoft OutlookService
- 8Move_To_Customer_SupportMicrosoft OutlookService
- 9Move_To_PromotionsMicrosoft OutlookService
- 10Move_To_Finance/BillingMicrosoft OutlookService
- 11Create_High_Priority_ResponseOpen AiModel
- 12Creating Support EmailOpen AiModel
- 13Summary & RecOpen AiModel
- 14Summary for Finance DeptOpen AiModel
- 15Create a draftMicrosoft OutlookService
- 16Send Cust Support ResponseMicrosoft OutlookService
- 17Notify_Support_Team1TelegramService
- 18Send to Finance DLMicrosoft OutlookService
- 19Send a text messageTelegramService
- 20Notify_Support_TeamTelegramService
- 21Notify_Finance_HeadTelegramService
How it's built
- Starts on
- An event in a connected app
- Steps
- 21, with 1 branch
- Size
- Large: read it before trusting it with anything live
- Connects to
- Gmail, Google Sheets, Outlook, Telegram
- Model
- OpenAI
Questions
What does it need to run?
An n8n account, plus your own Gmail, Google Sheets, Outlook and Telegram accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an event in a connected app.
Does it use AI?
Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Take your time. At 21 steps it is large: read it before trusting it with anything live.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 21 steps before you point it at anything that matters.