The flow
Starts it 2Model 5Logic 4Service 5
The steps in the order they run, from what starts it.
- 1Incoming WhatsApp MessageWhats App triggerStarts it
- 2OpenAI Chat ModelLm Chat Open AiModel
- 3Session MemoryMemory Buffer WindowModel
- 4Catalog EmbeddingsEmbeddings Open AiModel
- 5Check Availability (Tool)Google Calendar ToolService
- 6Book Appointment (Tool)Google Calendar ToolService
- 7Error TriggerError triggerStarts it
- 8Is Text Message?IfLogic
- 9Sales AgentAgentModel
- 10Product Catalog (RAG Tool)Vector Store PineconeModel
- 11Notify OpsSlackService
- 12Ignore Non-TextNo OpLogic
- 13Parse Handoff FlagCodeLogic
- 14Needs Human?IfLogic
- 15Route to HumanSlackService
- 16Reply on WhatsAppWhats AppService
How it's built
- Starts on
- An incoming WhatsApp message
- Steps
- 16, with 2 branches
- Size
- Medium: a working afternoon
- Connects to
- Google Calendar, Pinecone, Slack, WhatsApp
- Model
- OpenAI
- Retrieval
- Answers are drawn from documents you supply, not from the model alone
Questions
What does it need to run?
An n8n account, plus your own Google Calendar, Pinecone, Slack and WhatsApp accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an incoming WhatsApp message.
Does it use AI?
Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 16 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 16 steps before you point it at anything that matters.