The flow
Starts it 2Model 4Logic 4Service 8
The steps in the order they run, from what starts it.
- 1lookup_customerGoogle Sheets ToolService
- 2check_order_statusGoogle Sheets ToolService
- 3list_open_invoicesGoogle Sheets ToolService
- 4log_customer_noteTool WorkflowModel
- 5create_follow_up_taskTool WorkflowModel
- 6draft_customer_emailTool WorkflowModel
- 7notify_account_managerTool WorkflowModel
- 8Guarded Action RunnerExecute Workflow triggerStarts it
- 9Company Data MCP ServerMcp triggerStarts it
- 10Check the PolicyCodeLogic
- 11Allowed by PolicyIfLogic
- 12Route the ActionSwitchLogic
- 13Write the Audit TrailGoogle SheetsService
- 14Log the NoteGoogle SheetsService
- 15Create the TaskGoogle SheetsService
- 16Draft the EmailGmailService
- 17Notify the TeamSlackService
- 18Answer the ModelCodeLogic
How it's built
- Starts on
- An event in a connected app
- Steps
- 18, with 2 branches
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Google Sheets, Slack
- Model
- None. This is plumbing, not judgement
Questions
What does it need to run?
An n8n account, plus your own Gmail, Google Sheets and Slack accounts. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an event in a connected app.
Does it use AI?
No. Every step is fixed logic or a call to a service, so it does the same thing every time.
How long does it take to set up?
Plan an afternoon. 18 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 18 steps before you point it at anything that matters.