Automation library · Data collection

Draft and review Google review reply emails with Gmail

Started by an arriving email, and works across Gmail and Google Sheets. It hands the judgement calls to OpenAI. 15 steps, 2 branches: a working afternoon to understand properly.

MediumCalls a model: OpenAI

15 stepsMedium: a working afternoon
2Branches: places the flow splits
0Loops or waits
2Services it connects to

The flow

Starts it 1Model 3Logic 6Service 5

The steps in the order they run, from what starts it.

  1. 1Watch Gmail for new review alertsGmail triggerStarts it
  2. 2OpenAI model (bring your own key)Lm Chat Open AiModel
  3. 3Force clean JSON outputOutput Parser StructuredModel
  4. 4⚙️ Your settingsSetLogic
  5. 5Draft the reply (AI)Chain LlmModel
  6. 6Read what is already loggedGoogle SheetsService
  7. 7Check the draftCodeLogic
  8. 8Keep only the new review alertsCodeLogic
  9. 9Could we read the review?IfLogic
  10. 101 or 2 stars?IfLogic
  11. 11Tell me a review could not be readGmailService
  12. 12Email me: call before replyingGmailService
  13. 13Email the draft to the ownerGmailService
  14. 14Build the ledger rowSetLogic
  15. 15Log to the reply ledgerGoogle SheetsService

How it's built

Starts on
An arriving email
Steps
15, with 2 branches
Size
Medium: a working afternoon
Connects to
Gmail, Google Sheets
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Gmail and Google Sheets accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an arriving email.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 15 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 15 steps before you point it at anything that matters.