Automation library · Chat assistants

Dispatch field service jobs with OpenAI and Google Sheets

Started by a clock, and works across Gmail, Google Sheets and Telegram. It hands the judgement calls to OpenAI. 19 steps, 1 branch: a working afternoon to understand properly.

MediumCalls a model: OpenAI

19 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 2Model 4Logic 4Service 9

The steps in the order they run, from what starts it.

  1. 1New Job RequestedGoogle Sheets triggerStarts it
  2. 2OpenAI Dispatch ModelLm Chat Open AiModel
  3. 3Technician Roster ToolGoogle Sheets ToolService
  4. 4Morning Digest TriggerSchedule triggerStarts it
  5. 5OpenAI Digest ModelLm Chat Open AiModel
  6. 6Normalize Job RequestSetLogic
  7. 7AI Dispatch AgentAgentModel
  8. 8Get Dispatched JobsGoogle SheetsService
  9. 9AI Digest AgentAgentModel
  10. 10Validate Job RequestIfLogic
  11. 11Extract Dispatch DecisionSetLogic
  12. 12Build Job LinesSetLogic
  13. 13Email Morning DigestGmailService
  14. 14Notify Invalid RequestTelegramService
  15. 15Append Job to Dispatch LogGoogle SheetsService
  16. 16Summarize Today's JobsSummarizeService
  17. 17Telegram Morning DigestTelegramService
  18. 18Email Job Brief to TechnicianGmailService
  19. 19Alert Dispatch TeamTelegramService

How it's built

Starts on
A clock
Steps
19, with 1 branch
Size
Medium: a working afternoon
Connects to
Gmail, Google Sheets, Telegram
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Gmail, Google Sheets and Telegram accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a clock.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 19 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 19 steps before you point it at anything that matters.