Automation library · Customer support

Create an customer support assistant with OpenAI

Started by another system calling it, and works across GoHighLevel and in-memory vectors. It puts OpenAI behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 34 steps, 1 branch, 2 loops or waits: large, and worth reading before you trust it with anything live.

LargeCalls a model: OpenAIRetrieval

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34 stepsLarge: read it before trusting it with anything live
1Branch: places the flow splits
2Loops or waits
2Services it connects to

The flow

Starts it 2Model 10Logic 15Service 7

The steps in the order they run, from what starts it.

  1. 1Embeddings OpenAIEmbeddings Open AiModel
  2. 2Recursive Character Text SplitterText Splitter Recursive Character Text SplitterModel
  3. 3OpenAI Chat ModelLm Chat Open AiModel
  4. 4Embeddings OpenAI1Embeddings Open AiModel
  5. 5Redis Chat MemoryMemory Redis ChatModel
  6. 6Schedule TriggerSchedule triggerStarts it
  7. 7Webhook from GHL - SMS Reply TriggerWebhookStarts it
  8. 8Direct API access via HTTPHttp RequestService
  9. 9Direct API access via HTTP1Http RequestService
  10. 10Simple Vector StoreVector Store In MemoryModel
  11. 11Simple Vector Store2Vector Store In MemoryModel
  12. 12Default Data LoaderDocument Default Data LoaderModel
  13. 13AI AgentAgentModel
  14. 14Simple Vector Store1Vector Store In MemoryModel
  15. 15Set Website URLSetLogic
  16. 16IfIfLogic
  17. 17WaitWaitLogic
  18. 18Send SMS via GHLHttp RequestService
  19. 19BrightDataBright DataService
  20. 20Look Up GHL Contact by IDHigh LevelService
  21. 21Loop Over ItemsSplit In BatchesLogic
  22. 22HTMLHtmlLogic
  23. 23Set Website URL1SetLogic
  24. 24BrightData1Bright DataService
  25. 25Get sitemapHttp RequestService
  26. 26Split OutSplit OutLogic
  27. 27HTML1HtmlLogic
  28. 28Get XML fileXmlLogic
  29. 29MergeMergeLogic
  30. 30FilterFilterLogic
  31. 31Split out linksSplit OutLogic
  32. 32Remove Duplicates1Remove DuplicatesLogic
  33. 33Edit LinksSetLogic
  34. 34Edit Links1SetLogic

How it's built

Starts on
Another system calling it
Steps
34, with 1 branch, 2 loops or waits
Size
Large: read it before trusting it with anything live
Connects to
GoHighLevel, in-memory vectors
Model
OpenAI
Retrieval
Answers are drawn from documents you supply, not from the model alone

Questions

What does it need to run?

An n8n account, plus your own GoHighLevel and in-memory vectors accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Take your time. At 34 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 34 steps before you point it at anything that matters.