Automation library · Customer support

Client FAQ bot with Google Drive PDFs and Azure GPT-4o-mini

Started by another system calling it, and works across Google Drive. It hands the judgement calls to Azure OpenAI. 10 steps, 1 loop or waits: a working afternoon to understand properly.

MediumCalls a model: Azure OpenAI

Download free
10 stepsMedium: a working afternoon
0Branches: places the flow splits
1Loop or waits
1Service it connects to

The flow

Starts it 2Model 2Logic 3Service 3

The steps in the order they run, from what starts it.

  1. 1WebhookWebhookStarts it
  2. 2Azure OpenAI Chat ModelLm Chat Azure Open AiModel
  3. 3Edit FieldsSetLogic
  4. 4Basic LLM ChainChain LlmModel
  5. 5Search files and foldersGoogle DriveService
  6. 6Return AnswerRespond To WebhookStarts it
  7. 7Download FileGoogle DriveService
  8. 8Loop Over ItemsSplit In BatchesLogic
  9. 9Extract from FileExtract From FileService
  10. 10Edit Fields1SetLogic

How it's built

Starts on
Another system calling it
Steps
10, 1 loop or waits
Size
Medium: a working afternoon
Connects to
Google Drive
Model
Azure OpenAI

Questions

What does it need to run?

An n8n account, plus your own Google Drive account, and a key for Azure OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls Azure OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 10 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 10 steps before you point it at anything that matters.