The flow
Starts it 2Logic 11Service 3
The steps in the order they run, from what starts it.
- 1When Cleaning Enquiry ArrivesWebhookStarts it
- 2Configure Enquiry PipelineCodeLogic
- 3Parse Form FieldsCodeLogic
- 4Check If Real EnquiryIfLogic
- 5Assign Enquiry OwnerCodeLogic
- 6Handle Spam or IncompleteCodeLogic
- 7Compose First ReplyCodeLogic
- 8Send Webhook Response to SiteRespond To WebhookStarts it
- 9Prepare Sheet RowCodeLogic
- 10Append Enquiry to SheetsGoogle SheetsService
- 11Check Sending ConditionIfLogic
- 12Send Reply to CustomerGmailService
- 13Preview Mode: No Email SentCodeLogic
- 14Verify Owner Email ExistsIfLogic
- 15Notify Owner via EmailGmailService
- 16No Owner Email DefinedNo OpLogic
How it's built
- Starts on
- Another system calling it
- Steps
- 16, with 3 branches
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Google Sheets
- Model
- None. This is plumbing, not judgement
Questions
What does it need to run?
An n8n account, plus your own Gmail and Google Sheets accounts. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
No. Every step is fixed logic or a call to a service, so it does the same thing every time.
How long does it take to set up?
Plan an afternoon. 16 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 16 steps before you point it at anything that matters.