Automation library · Customer support

Build a Telegram mental health support bot with OpenAI

Started by an incoming Telegram message, and works across Telegram. 9 steps, 1 branch: a working afternoon to understand properly.

Medium

9 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
1Service it connects to

The flow

Starts it 1Logic 5Service 3

The steps in the order they run, from what starts it.

  1. 1Start: Receive Message on TelegramTelegram triggerStarts it
  2. 2Show Typing IndicatorTelegramService
  3. 3Route by Input TypeSwitchLogic
  4. 4Vent promptSetLogic
  5. 5Insight promptSetLogic
  6. 6Cope promptSetLogic
  7. 7Main prompt for all other messagesSetLogic
  8. 8Generate personalised answerAiml ApiService
  9. 9Send message to TelegramTelegramService

How it's built

Starts on
An incoming Telegram message
Steps
9, with 1 branch
Size
Medium: a working afternoon
Connects to
Telegram
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Telegram account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an incoming Telegram message.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 9 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 9 steps before you point it at anything that matters.