Automation library · CRM

Bridge Instagram and WhatsApp webhooks to your CRM

Started by another system calling it, and works across n8n data table. 13 steps, 3 branches, 1 loop or waits: a working afternoon to understand properly.

Medium

13 stepsMedium: a working afternoon
3Branches: places the flow splits
1Loop or waits
1Service it connects to

The flow

Starts it 1Logic 10Service 2

The steps in the order they run, from what starts it.

  1. 1Receive event webhookWebhookStarts it
  2. 2ConfigSetLogic
  3. 3Normalize payload and build idempotency keyCodeLogic
  4. 4Route by delivery statusSwitchLogic
  5. 5Send event to CRMHttp RequestService
  6. 6Build final stateCodeLogic
  7. 7Classify CRM responseCodeLogic
  8. 8Upsert event into Data TableData TableService
  9. 9Should retry?IfLogic
  10. 10Needs alert?IfLogic
  11. 11Wait with progressive backoffWaitLogic
  12. 12Build alert messageCodeLogic
  13. 13Alert channelNo OpLogic

How it's built

Starts on
Another system calling it
Steps
13, with 3 branches, 1 loop or waits
Size
Medium: a working afternoon
Connects to
n8n data table
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 13 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 13 steps before you point it at anything that matters.