Automation library · Alerts and monitoring

Automate AI-powered email routing with Slack

Started by an arriving email, and works across Gmail and Slack. It hands the judgement calls to OpenAI. 11 steps, 1 branch: a working afternoon to understand properly.

MediumCalls a model: OpenAI

11 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
2Services it connects to

The flow

Starts it 1Model 3Logic 1Service 6

The steps in the order they run, from what starts it.

  1. 1Gmail TriggerGmail triggerStarts it
  2. 2OpenAI Chat ModelLm Chat Open AiModel
  3. 3Structured Output ParserOutput Parser StructuredModel
  4. 4AI AgentAgentModel
  5. 5SwitchSwitchLogic
  6. 6General InquirySlackService
  7. 7SupportSlackService
  8. 8SalesSlackService
  9. 9ServiceSlackService
  10. 10BillingSlackService
  11. 11HR / CareersSlackService

How it's built

Starts on
An arriving email
Steps
11, with 1 branch
Size
Medium: a working afternoon
Connects to
Gmail, Slack
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Gmail and Slack accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an arriving email.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 11 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 11 steps before you point it at anything that matters.