Twine Labs

Twine Labs, also known as Twine, is a software company based in New York, founded in 2017.

The company specializes in AI agents designed to enhance business workflows and automate customer communication. Twine offers an AI revenue engine tailored for service businesses, which captures leads and streamlines responses to improve conversion rates. The company provides specialized AI agents that function as analysts for product, sales, and customer success tasks. Their platform centralizes communication from various channels, including calls, texts, and web chats, into a unified inbox. Additionally, Twine has a people analytics platform that integrates HR data to help organizations analyze workforce insights effectively. With a small team and additional locations in San Francisco and Palo Alto, Twine serves small service businesses and HR teams, aiming to optimize operations and drive revenue growth.