TeamSupport

TeamSupport is an American software company founded in 2008, specializing in a cloud-based, AI-native post-sales customer operations platform tailored for B2B companies.

Its primary focus is on sectors such as SaaS, technology, telecom, and manufacturing. Headquartered in Dallas, Texas, with additional offices in Denver and Cape Town, TeamSupport aims to enhance collaboration around customer interactions and eliminate internal silos. The company offers an all-in-one Customer Service Platform that integrates customer support, success management, engagement tools, and analytics. Key features include an account-level view that connects all communications to customer accounts, a proprietary Customer Distress Index® for identifying at-risk accounts, and AI capabilities that streamline processes for support agents. TeamSupport is designed for growing B2B companies, particularly in the SaaS sector, and serves a range of business sizes from small to midsize and enterprise-level organizations.