ServiceBench

ServiceBench is a cloud-based software platform that connects manufacturers, sellers, service providers, warrantors, consumers, and networks for parts, service, and installation.

Founded in 1995 and headquartered in Sterling, Virginia, it operates as a privately held company with a focus on enhancing efficiency, profit growth, and customer satisfaction. The platform specializes in post-sales service activities and is scalable for businesses of any size. ServiceBench offers an integrated business management system for field service, which includes job intake and scheduling, service management, parts and claims management, and mobile applications for field representatives. The platform also provides reporting and analytics tools to deliver insights and improve service performance. Pricing starts at $119 per user per month, making it suitable for both small and large organizations. ServiceBench partners with companies like Andrews-PTS Electronics to streamline parts management and enhance service efficiency.