United Kingdom · Information technology & services startup
United Kingdom · SentiSum
SentiSum is an AI-native Customer Experience (CX) intelligence software company founded in 2021 and based in London, England.
Funding reportedLast round: Pre-seed
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About SentiSum
SentiSum is an AI-native Customer Experience (CX) intelligence software company founded in 2021 and based in London, England.
The company focuses on unifying customer conversations to identify issues, quantify their financial impact, and provide actionable solutions. SentiSum aims to eliminate manual analysis by delivering automated insights that enhance customer satisfaction and strengthen brand loyalty. The platform offers a range of features, including automated tagging of customer feedback, CX intelligence and analytics, CSAT analytics, and real-time alerts for emerging issues. It supports over 100 languages and integrates with popular tools like Zendesk, Jira, and Slack, making it suitable for global companies. SentiSum serves various B2B and enterprise clients across industries such as airlines, retail, and financial services, helping them optimize customer experiences and improve retention.
What company datasets say SentiSum raised
Funding, as reported
Founders and team
From SentiSum's own website: 2 founders, 3 on the team.
- Kartik DhadukProduct Designer
- Snigdha JainAssociate Product Manager
- Tessa BaileyCS Manager
The company, in detail
What they build
Known for
integrations with freshdesksupport channel integrationproactive customer insightscustomer voice insightssupport issue escalation preventionconsumerscustomer feedback trendsself-service customer insightsunified customer feedback platformintegrations with zendeskcomputer & network securitycustomer feedback automationnegative sentiment detectioncustomer feedback analyticsenterprisesconversation intelligence
Built with from their website
Google Tag ManagerAmazon CloudFrontAWS Trusted AdvisorYouTubeGoogle WorkspaceGoogle OptimizeCloudFlareViewport MetaElement UIHubspot
+8 more
PostgreSQLAWS AnalyticsAmazon S3Webflow HostingAIGoogle MeetCloudFlare CDNGoogle Font API
- Sector
- Information technology & services
- Industry code
- NAICS 54151, 513210, SIC 7375, 7372
- Region
- England
- Revenue
- 1M a year, as listed
- Full record
- Every detail in the company directory
Information technology & services in United Kingdom
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