Orca AI

Orca AI is a B2B customer support and experience platform designed for post-sales teams.

Founded in 2023, the company operates from San Francisco and Bengaluru. Its product focuses on integrating reactive support with proactive customer engagement and intelligent account management. The core offering is an AI-powered platform that enhances customer support and account management workflows. It helps teams scale their support efforts on Slack and other platforms by automating ticket creation and providing relevant customer context. The platform emphasizes AI-driven insights, response generation, and the synthesis of various signals from support, success, product, and sales teams.