GaiaWorks

GaiaWorks, founded in 2009 and based in Suzhou, Jiangsu, China, is a prominent provider of a cloud-based Workforce Management (WFM) platform tailored for the Asia-Pacific region.

The company supports medium to large-scale enterprises in optimizing their frontline workforce operations across 34 countries, serving over 1,800 organizations and 7 million users. The AI-powered WFM solution automates labor processes, utilizing machine learning for demand forecasting, shift scheduling, and workforce data analysis. Key features include labor demand forecasting, complex time tracking, compliance monitoring, and employee self-service portals. GaiaWorks caters to various industries, including retail, manufacturing, property management, hospitality, logistics, and healthcare, helping businesses control labor costs and enhance efficiency. With significant backing from investors like Tencent and Warburg Pincus, GaiaWorks continues to expand its impact in workforce management.