Fullview

Fullview is a technology company based in Copenhagen, founded in 2021 by Daniel Bakh and Dorin Tarau.

It specializes in real-time, AI-powered customer support and product analytics solutions, operating as a B2B SaaS platform. Fullview's tools allow businesses to view, guide, and troubleshoot user issues directly on their screens without requiring software downloads. The company offers a comprehensive technical support platform that includes cobrowsing, session replay, and AI-powered insights. Its cobrowsing feature enables support teams to see and interact with users' screens in real-time, while session replay helps analyze user behavior and diagnose issues. Fullview's flagship innovation, Fullview AI, autonomously guides users through complex interfaces, enhancing support efficiency. The platform serves mid-market firms and large enterprises across various sectors, including SaaS, insurance, financial services, and hospitality, integrating seamlessly with existing CRM systems.