United States · Information technology & services startup
United States · Cresta
Cresta Intelligence, Inc., known as Cresta, is an enterprise AI platform based in Palo Alto, California.
Funding reportedLast round: Series C
About Cresta
Cresta Intelligence, Inc., known as Cresta, is an enterprise AI platform based in Palo Alto, California.
Founded in 2017, Cresta aims to enhance customer experience by integrating human agents and autonomous AI agents into a unified system. The platform is designed to transform contact centers, improve customer satisfaction, and drive revenue growth while reducing operational costs. Cresta's offerings include autonomous virtual agents for various communication channels, real-time AI assistance for human agents, and analytics tools that provide insights into customer interactions and agent performance. The platform also features coaching, quality management, and workflow automation capabilities to streamline operations. Cresta serves Fortune 500 companies across diverse industries such as automotive, telecommunications, and finance, focusing on enhancing sales, customer care, and retention efforts.
What company datasets say Cresta raised
Funding, as reported
Founders and team
From Cresta's own website: 2 founders, 10 on the team.
- Ping WuChief Executive Officer
- Xiangru ChenVice President of Engineering
- Alex CramerChief Revenue Officer
- Daniel HoskeChief Technology Officer
- Russell BanzonChief Marketing Officer
- Sai VivekChief Customer Officer
- Vahid ManieChief Financial Officer
- Dawn McLarenHead of People
- Josh LevinHead of Product
- Zewen LiangVP of Product Design
On 10 portfolio pages
Investors who name them
Porsche Ventures
Engage
SAV (Scale Asia Ventures)
Comcast Ventures
AI Grant
Roosh Ventures
Ophiliam
Archerman Capital
Qudit- Qudit Investments
Each firm lists Cresta on its own website. That is the firm's claim, a weaker thing than a round we watched, but a named source.
The company, in detail
What they build
Known for
ai guardrailsai deployment safetyhealth careai for churn reductioncustomer satisfactionconsumerssales intelligenceai industry leaderreal-time agent assistanceai in financial servicesautomated testingsales performance analyticsfeedback automationai performance managementvoice of the customerai feedback loops
Built with from their website
Microsoft Azure MonitorDockerOsanoGoogle Tag ManagerExcel ImpactAmazon CloudFrontLeadsquared Marketing AutomationTableauWebRTCSalesforce CRM Analytics
+8 more
HREF LangAWS Trusted AdvisorAtlassianCallMiner EurekaGoogle CloudMicrosoft PowerPointSAP Contract Lifecycle ManagementClayful
- Sector
- Information technology & services
- Industry code
- NAICS 513210, 541512, SIC 7375, 7372, 7373
- Region
- California
- Revenue
- $100M a year, as listed
- Full record
- Every detail in the company directory
Information technology & services in United States
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