ClearFeed

ClearFeed is an AI-powered conversational support platform founded in 2021, headquartered in Bengaluru, India.

The company specializes in transforming unstructured chat conversations from tools like Slack and Microsoft Teams into a streamlined queue of service requests. ClearFeed enables businesses to unify requests from various channels, automate support with custom AI agents, and gain insights into customer escalations and service metrics. The platform features a unified queue that consolidates multiple conversations, AI automation for urgent request detection, and a native ticketing system with integrations to popular enterprise tools like Zendesk and Salesforce. ClearFeed focuses on enhancing operational efficiency for IT help desks, customer support teams, and sales operations by automating workflows and improving response times. With approximately 27 employees, ClearFeed has raised $2.7 million in seed funding, led by Peak XV Partners' accelerator Surge.