United Kingdom · Information technology & services startup
United Kingdom · Chattermill
Chattermill is a London-based AI-native Customer Experience (CX) Intelligence platform founded in 2015.
Funding reportedLast round: Series B
About Chattermill
Chattermill is a London-based AI-native Customer Experience (CX) Intelligence platform founded in 2015.
The company focuses on unifying customer feedback from various channels to provide actionable insights that enhance customer retention and loyalty. Chattermill's mission is to empower stakeholders to become more customer-focused by transforming unstructured feedback into precise, quantitative insights. The platform offers a SaaS solution that utilizes deep learning AI to analyze customer data at scale. Key features include unified feedback analytics, real-time insights, and specific analytics modules for feedback, product experience, and support data. Chattermill integrates with various CX tools to create a comprehensive view of customer interactions. The company serves customer experience, support, and product teams at leading global brands across industries such as eCommerce, finance, and travel.
What company datasets say Chattermill raised
Funding, as reported
Founders and team
From Chattermill's own website: 2 founders, 6 on the team.
- Aji GhoseChief Scientist
- Luke MooreChief Revenue Officer
- Brett SimblettVP Finance
- Holly TravisVP of XLG
- Ugo AnomelechiVP of Engineering
- Vincent DolletVP Product
On 3 portfolio pages
Investors who name them
Each firm lists Chattermill on its own website. That is the firm's claim, a weaker thing than a round we watched, but a named source.
The company, in detail
What they build
Known for
custom reportsconsumerscustomer engagementvoice of the customercustomer feedback analyticsteam dashboardsenterprisesai-driven trend detectionreal-time alertscustomer sentiment summariescustomer journey mappinginformation technology & servicesfinancial servicesfinancecustomer experience improvemententerprise software
Built with from their website
DockerAmazon SESGoogle Tag ManagerVisual Website OptimizerAmazon CloudFrontDropboxCallMiner EurekaTypeScriptGoogle CloudGoogle Ads
+8 more
YouTubeCloudflare DNSGoogle WorkspaceCloudFlareViewport MetaLinkedIn AdsMongoDBGoogle Analytics
- Sector
- Information technology & services
- Industry code
- NAICS 54161, 51321, SIC 7375, 7372
- Region
- England
- Revenue
- 3.5M a year, as listed
- Full record
- Every detail in the company directory
Information technology & services in United Kingdom
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