TalkdeskInformation technology & services1 / 27Read in the app

Pitch deck

Talkdesk's pitch deck

The deck, and the 6 rounds we watched Talkdesk raise afterwards, with the investors each report named.

Talkdesk is a global provider of cloud-based contact center software, operating as a Software as a Service (SaaS) company. Founded in 2011 in Lisbon, Portugal, and now headquartered in San Francisco, California, Talkdesk has grown significantly, achieving a valuation of $10 billion by 2021. The company serves over 1,400 customers and 30,000 users across more than 50 countries, employing approximately 1,381 people as of May 2026. The flagship product, Talkdesk CX Cloud, offers a comprehensive suite of solutions for managing customer interactions through various channels, including voice, email, chat, and social media. Key features include AI-powered automation, omnichannel engagement, and advanced analytics. Talkdesk also provides industry-specific solutions tailored to sectors such as financial services, healthcare, retail, and government. Recognized as a leader in the Gartner Magic Quadrant for Cloud Contact Center as a Service (CCaaS) for five consecutive years, Talkdesk is committed to enhancing customer experiences and operational efficiency for businesses worldwide.

27 slides3.5MBUSInformation technology & servicesArtificial intelligence (AI)Enterprise

Read the deckFree account. The deck belongs to Talkdesk, so reading it needs one; everything on this page is public.

What is in it

The deck, slide by slide

Each slide by what it argues. 27 slides against a median of 13 across the 1,712 decks we hold.

median
  1. 1Cover
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. 11
  12. 12
  13. 13
  14. 14
  15. 15
  16. 16Validation
  17. 17Validation
  18. 18Validation
  19. 19Validation
  20. 20
  21. 21Business model
  22. 22
  23. 23
  24. 24
  25. 25
  26. 26Validation
  27. 27Team

CoverValidationBusiness modelTeam

  1. Sept 2025

    Debt$95M

    500 GlobalFranklin TempletonSalesforce VenturesTranspose Platform Management

    Source recorded

  2. Oct 2018

    Series B$100M

    Viking Global Investors/ DFJ

    Reported by FinSMEs

  3. Oct 2015

    Series A$6.0M

    Draper Fisher Jurvetson (DFJ)Salesforce VenturesStorm Ventures

    Source recorded

  4. Jun 2015

    Series A$15M

    Draper Fisher Jurvetson (DFJ)Storm Ventures

    Source recorded

  5. Sept 2014

    Seed$3.0M

    500 StartupsStorm Ventures

    Source recorded

  6. Oct 2011

    Seed$450K

    500 StartupsAlex Khein

    Source recorded

Everyone who backed Talkdesk

Form D

What they told the regulator

Talkdesk filed 2 Form Ds with the SEC

The company reporting its own raise, rather than a journalist reporting it.

Aug 2020most recent filing
Talkdesk pitch deck, cover slide1 / 27

The deck itself

Read Talkdesk's full pitch deck

All 27 slides, each read for what it argues and set against the decks that raised at the same stage. The cover is shown here; the rest is read in the app.

Read the deck →Free account. The deck belongs to Talkdesk.

Investors who claim them

Firms listing Talkdesk on their own portfolio page: the firm's own account rather than a round we watched. Weaker than an announcement, much stronger than a list somebody sold us.

Storm VenturesVC firmSGH CAPITALVC firmAmity VenturesVC firm3SPOKEPrivate creditStowe CapitalAdvisor

More decks

SorareInformation technology & services1 / 22$680M raised afterThoughtspotInformation technology & services1 / 22$484M raised afterDutchieInformation technology & services1 / 9$368M raised afterIterableInformation technology & services1 / 13$357M raised after

Browse all 1,712 decks. We hold no record of where this file came from or on what terms. If it is yours and you would rather it were not here, tell us and it goes.