United States · Series B startup

Who invested in Help Scout

6 rounds we have observed, with the 19 investors named in them. Every figure came from a named source, and where the company reported a raise to the SEC itself, that is shown beside it.

Customer Experience

Funding summaryUpdated 26 Oct 2026

$25Mraised across 6 rounds since 2011, from 6 sources

$435KSeed$365KSeed$3.0MGrowth$6.0MSeries A$15MSeries B
Latest round
Series B, $15MJan 2021
Step-upi
2.5×
Investors
19
See who backed them

The funding story

Each circle is a round, placed by date and sized by amount. The line above is the running total.

201120132015201720192021
?Seed$435KSeed$365KSeed$3.0MGrowth$6.0MSeries A$15MSeries B
First round
Seed
Mar 2011
Biggest round
$15M
Series B · Jan 2021
Usual gap between rounds
9 months
the median of 5

The rounds

  1. Jan 2021
    Series B$15M3 returning

    Source recorded

  2. Mar 2015
    Series A$6.0M2 new

    From a historical funding record

  3. Sept 2012
    Growth$3.0M

    No investor was named in the report.

    Reported by sec.gov

  4. Jul 2012
    Seed$365K

    No investor was named in the report.

    From a historical funding record

  5. Oct 2011
    Seed$435K16 new

    Reported by techcrunch.com

  6. Mar 2011
    SeedAmount undisclosed1 new

    Reported by boston.com

Who was in which round

The busiest backers across the latest rounds. A filled square is a round they joined; a dark one, a round they led.

Seed2011Seed2011Seed2012Growth2012Series A2015Series B2021TechstarsFoundry GroupConverge VCHubSpot VenturesZelkova VenturesBantam GroupWalt WinshallDavid CancelMike DornbrookMichael Mark

Everyone who backed them

TechstarsVC firm2rounds
Foundry GroupVC firm2rounds
Converge VCVC firm2rounds
HubSpot VenturesCorporate VC1round
Zelkova VenturesVC firm1round
Bantam GroupVC firm1round
Walt WinshallAngel1round
David CancelAngel1round
Mike DornbrookAngel1round
Michael MarkAngel1round
Brian BalfourAngel1round
Jason HenrichsAngel1round
Steve ReaserAngel1round
Tony ChenAngel1round
Chris Sheehanno record of our own yet1round
George Mabryno record of our own yet1round
Jay Meattleno record of our own yet1round
Preston Fordno record of our own yet1round
Trademarksno record of our own yet1round

Missing a round, or an investor who was in one? Tell us.

Quick answers about Help Scout

Who invested in Help Scout?

Help Scout's investors include Techstars, Foundry Group, Converge VC, HubSpot Ventures and Zelkova Ventures, and 14 more on record.

How much has Help Scout raised?

Help Scout has raised $25M across 6 rounds since 2011. One round did not disclose an amount, so the total is a floor.

When did Help Scout last raise?

Help Scout's most recent round was a Series B of $15M in Jan 2021.

What was Help Scout's biggest round?

Its most recent round, $15M in Jan 2021, is also its largest on record.

Who backed Help Scout first?

Help Scout's first round on record, in Mar 2011, was backed by Techstars.

What stage is Help Scout at?

Help Scout's latest named round is a Series B, in Jan 2021.

Where is Help Scout based?

Help Scout is based in the United States.

Companies like Help Scout

In the same sector, and raised in the last eighteen months.

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