Automation library · Integrations

Triage inbound email with IMAP and SMTP

Started by another system calling it, and works across Email. 14 steps, 1 branch: a working afternoon to understand properly.

Medium

14 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
1Service it connects to

The flow

Starts it 3Logic 4Service 7

The steps in the order they run, from what starts it.

  1. 1Poll Every 15 MinutesSchedule triggerStarts it
  2. 2Webhook for Email InboundWebhookStarts it
  3. 3Approval Callback WebhookWebhookStarts it
  4. 4Fetch Unseen EmailsEmail Read ImapService
  5. 5Normalize Email MessageCodeLogic
  6. 6Classify Email ContentHttp RequestService
  7. 7Draft AI ReplyHttp RequestService
  8. 8Determine Approval RequirementCodeLogic
  9. 9If Auto Send ApprovedIfLogic
  10. 10Send SMTP ReplyEmail SendService
  11. 11Queue for Human ApprovalCodeLogic
  12. 12Log Sent EmailHttp RequestService
  13. 13Log Awaiting ApprovalHttp RequestService
  14. 14Notify Approver for ReviewHttp RequestService

How it's built

Starts on
Another system calling it
Steps
14, with 1 branch
Size
Medium: a working afternoon
Connects to
Email
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Email account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 14 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 14 steps before you point it at anything that matters.