Automation library · Customer support

Summarize Gmail support emails with Gemini

Started by an arriving email, and works across Gmail and Slack. It hands the judgement calls to Gemini. 4 steps: small enough to read in one sitting and change without fear.

SmallCalls a model: Gemini

4 stepsSmall: readable in one sitting
0Branches: places the flow splits
0Loops or waits
2Services it connects to

The flow

Starts it 1Model 2Service 1

The steps in the order they run, from what starts it.

  1. 1Google Gemini To Summarize EmailLm Chat Google GeminiModel
  2. 2Check Support EmailsGmail triggerStarts it
  3. 3Summarize Email and sent to SlackChain LlmModel
  4. 4Post Summary to Slack UserSlackService

How it's built

Starts on
An arriving email
Steps
4
Size
Small: readable in one sitting
Connects to
Gmail, Slack
Model
Gemini

Questions

What does it need to run?

An n8n account, plus your own Gmail and Slack accounts, and a key for Gemini. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an arriving email.

Does it use AI?

Yes. It calls Gemini. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Not long. At 4 steps it can be read in one sitting and changed without fear.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 4 steps before you point it at anything that matters.