Automation library · Alerts and monitoring

Sort customer feedback by rating with Google Sheets and Slack

Started by an event in a connected app, and works across Google Sheets and Slack. 10 steps, 1 branch: a working afternoon to understand properly.

Medium

10 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
2Services it connects to

The flow

Starts it 1Logic 3Service 6

The steps in the order they run, from what starts it.

  1. 101 | Click to Execute workflowManual triggerStarts it
  2. 202 | Get row from sheetGoogle SheetsService
  3. 303 | Filter only where status is newFilterLogic
  4. 404 | Rating wise RoutingSwitchLogic
  5. 505 | Add in Testimonial sheetGoogle SheetsService
  6. 607 | Update status is processedGoogle SheetsService
  7. 708 | Required field for slack messageSetLogic
  8. 806 | Update status is processedGoogle SheetsService
  9. 909 | Send to support channelSlackService
  10. 1010 | Update status is processedGoogle SheetsService

How it's built

Starts on
An event in a connected app
Steps
10, with 1 branch
Size
Medium: a working afternoon
Connects to
Google Sheets, Slack
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Google Sheets and Slack accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 10 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 10 steps before you point it at anything that matters.