Automation library · Customer support

Route website chat visitors to Calendly booking, FAQs, and Gmail

Runs on demand, and works across Gmail. 24 steps, 9 branches: large, and worth reading before you trust it with anything live.

Large

Download free
24 stepsLarge: read it before trusting it with anything live
9Branches: places the flow splits
0Loops or waits
1Service it connects to

The flow

Model 12Logic 11Service 1

The steps in the order they run, from what starts it.

  1. 1Set Workflow ConfigurationSetLogic
  2. 2Send Welcome MessageChatModel
  3. 3Display Main MenuChatModel
  4. 4Route by Main Menu ChoiceSwitchLogic
  5. 5Initiate Meeting SchedulingChatModel
  6. 6Provide Services InformationChatModel
  7. 7Request Contact DetailsChatModel
  8. 8Route Post-Schedule ReplySwitchLogic
  9. 9Route by Service ChoiceSwitchLogic
  10. 10Extract Contact from MessageCodeLogic
  11. 11Present IT Consulting ServicesChatModel
  12. 12Present Automation ServicesChatModel
  13. 13Check for Contact InformationIfLogic
  14. 14Route Post-IT Consulting ChatSwitchLogic
  15. 15Route Post-Automation InfoSwitchLogic
  16. 16Verify Contact and Request MessageChatModel
  17. 17Retry Contact Information RequestChatModel
  18. 18Route Post-Contact ConfirmationSwitchLogic
  19. 19Confirm Message Prior to SendingChatModel
  20. 20Route Message Send OptionsSwitchLogic
  21. 21Send Email via GmailGmailService
  22. 22Handle Invalid ResponseChatModel
  23. 23Acknowledge Email ReceiptChatModel
  24. 24Route Post-Email ConfirmationSwitchLogic

How it's built

Starts on
Nothing automatic; you run it
Steps
24, with 9 branches
Size
Large: read it before trusting it with anything live
Connects to
Gmail
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Gmail account. You connect your own accounts after importing it; none are included.

What starts it?

Nothing starts it automatically. You run it by hand.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Take your time. At 24 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 24 steps before you point it at anything that matters.