Automation library · Data collection

Route Gmail emails to Slack by intent with OpenAI

Started by an arriving email, and works across Gmail, Google Sheets and Slack. It hands the judgement calls to OpenAI. 9 steps, 1 branch: a working afternoon to understand properly.

MediumCalls a model: OpenAI

9 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 1Model 1Logic 3Service 4

The steps in the order they run, from what starts it.

  1. 1Watch for New EmailsGmail triggerStarts it
  2. 2Configure SettingsSetLogic
  3. 3Classify Email IntentOpen AiModel
  4. 4Parse AI ResponseCodeLogic
  5. 5Route by CategorySwitchLogic
  6. 6Log to Google SheetGoogle SheetsService
  7. 7Send to Sales ChannelSlackService
  8. 8Send to Support ChannelSlackService
  9. 9Send to Billing ChannelSlackService

How it's built

Starts on
An arriving email
Steps
9, with 1 branch
Size
Medium: a working afternoon
Connects to
Gmail, Google Sheets, Slack
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Gmail, Google Sheets and Slack accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an arriving email.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 9 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 9 steps before you point it at anything that matters.